Midstate Mutual Insurance Provides Identity Theft 911 Resolution Service Free to Policyholders

June 26, 2007 — AUBURN, NY

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Midstate Mutual Insurance Company announced today a partnership with Identity Theft 911® to provide the nation's premier identity theft resolution services to covered policyholders and their immediate family members, at no additional charge.  Those who become victims of identity theft will receive free access to the fraud specialists at Identity Theft 911, America's leading provider of identity theft resolution and education services.

“At Midstate Mutual, we're always looking to add value to our policies, and we really think we've hit a home run by partnering with Identity Theft 911,” said Gregory N. Bruce, CIC, President of Midstate Mutual Insurance Company.  “Identity theft can happen to anyone, and it leaves most people at a loss as to how to restore their good name and credit standing.  We believe this program is one of the most comprehensive in the upstate New York area, and we’re very pleased to be able to provide this valuable service.”

In addition to the resolution service, Midstate Mutual will add an endorsement to provide for up to $10,000 in identity fraud related expense re-imbursement coverage, also at no additional cost to the policyholder. 

“Every day, we see headlines about hackers and thieves stealing identities by the thousands,” said Diane DeChick, Midstate Mutual’s VP of Underwriting and Marketing.  “Thanks to this program, our policyholders know they'll get the help they need if they should fall victim to identity theft.  And that peace of mind is the best protection we can provide.”

Identity Theft 911 Resolution Service

Identity Theft 911’s resolution service is designed to reduce the time, stress, and financial impact suffered by identity theft victims, and to simplify the process for all involved. Policyholders who become victims of identity theft should contact Midstate Mutual.  Midstate will connect them with an Identity Theft 911 expert personal advocate, who will work one-on-one to guide them through the entire process of restoring their credit and identity.  Identity Theft 911’s identity theft resolution service includes:

    • Fraud alerts placed with all three credit bureaus
    • Step-by-step review of credit reports from all three bureaus
    • Assistance preparing the Fraud Victim Affidavit and all other needed documents
    • Assistance notifying all relevant businesses, agencies and institutions
    • Assistance replacing checks, credit cards and debit cards
    • A full year of credit monitoring and fraud monitoring
    • A full year of active follow-up after resolution

In addition to identity theft resolution services, all policyholders have access to Identity Theft 911’s proactive educational material through a dedicated website, found at www.midstatemutual-idtheft.com


About Identity Theft 911

Identity Theft 911 LLC is the recognized industry leader providing identity theft-related victim resolution and proactive information platforms to Fortune 500 companies, including America’s most prestigious insurance companies and corporate benefits providers, as well as to a wide spectrum of financial institutions, colleges and universities. Identity Theft 911’s services are being provided by over 250 institutions to nearly 10 million households.  For more information, please visit www.identitytheft911.com.

About Midstate Mutual Insurance Company

Midstate Mutual Insurance Company is a property/casualty insurer whose origins go back to 1879. Located in the heart of the Finger Lakes region in Auburn, New York, the company writes in the majority of New York State, insuring businesses, farms and homes for its 150-plus independent agency force. Midstate’s mission is to provide its policyholders quality insurance protection to meet policyholders’ changing needs. For more information, please visit www.midstatemutual.com.  
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