High-touch customer service is at the heart of what we do.

Our strength is to provide each victim with a dedicated fraud specialist.
Since we started our business in 2003, the core strength of our business has always been to provide each victim with access to one dedicated fraud specialist, who bends over backward to handle all the hard work of resolving identity theft.

We actually resolve identity theft, no matter how long that takes.
When an identity theft crisis occurs, Identity Theft 911 is the one who actually resolves the mess...even if it takes weeks, months, a year or more. With our one-on-one case management, every victim is given unfettered 24/7 access to a dedicated fraud specialist, whose ensures that each detail of the resolution is handled with personal attention. And, we extend our service not only to the victim, but also to family members residing in the same household.

Unlimited one-on-one fraud specialist assistance.
One fraud specialist will work one-on-one with a victim from the first phone call until the case is resolved and the victim's life has returned to normal. This allows the victim to receive personalized assistance based on a trusting, knowledgeable relationship and ensures that the victim does not have to continually repeat his or her story to whomever may answer the phone call. With unlimited toll-free access to the fraud specialist, the victim can call as often as necessary with questions, concerns and problems. With thorough follow-up, we make sure it doesn't happen again.

For business inquiries, call 888.682.5911 or email info@identitytheft911.com. If you need identity theft assistance, call your provider organization to be put in touch with the Identity Theft 911 Resolution Center.